Access Plumbing

Access Plumbing has a strong base of positive reviews praising professionalism, punctuality, and friendly technicians across many years of service. However, a meaningful cluster of negative reviews — including an abandoned job with live electrical wires left exposed, a technician who left black sludge water and loose connections, a customer hung up on by office staff, a suspected fraudulent wate... Read more

Access Plumbing has a strong base of positive reviews praising professionalism, punctuality, and friendly technicians across many years of service. However, a meaningful cluster of negative reviews — including an abandoned job with live electrical wires left exposed, a technician who left black sludge water and loose connections, a customer hung up on by office staff, a suspected fraudulent water heater installation with a blacked-out serial number, broken pipes and a technician fleeing the scene, and a faucet bait-and-switch with subsequent refusal to return calls — significantly tempers the overall score. Pricing is generally viewed as fair and competitive, but several reviewers noted feeling overcharged or surprised by additional fees after the initial quote. Project completion is a notable concern, with multiple reviews describing incomplete work, return visits required, or jobs left in worse condition than found. The experience dimension shows genuine skill in complex jobs like slab leaks and re-piping, but is undermined by incidents of clear technical incompetence. Read less