Sentry Plumbing & Fire Protection

Sentry Plumbing demonstrates severe and consistent deficiencies across all measured dimensions. Professionalism is critically compromised by pervasive no-shows, failure to return calls (documented 24+ times in one case), poor communication, and unprepared crews. Project completion is undermined by incomplete work, installation errors requiring rework, warranty disputes, and unresponsiveness to cal... Read more

Sentry Plumbing demonstrates severe and consistent deficiencies across all measured dimensions. Professionalism is critically compromised by pervasive no-shows, failure to return calls (documented 24+ times in one case), poor communication, and unprepared crews. Project completion is undermined by incomplete work, installation errors requiring rework, warranty disputes, and unresponsiveness to callbacks. Experience shows mixed signals: while 2 recent positive reviews (2013, 2016) praise professional service and problem-solving, 8 negative reviews spanning 2012–2022 document poor workmanship, incorrect installations, and lack of technical knowledge. Pricing concerns emerge in 2 reviews citing warranty disputes and excessive labor charges. The overwhelming majority of evidence (8 of 10 reviews) is negative, with patterns of systemic operational failure. Read less