Find Nearby Plumbers In Redding, California

Edgewood Plumbing demonstrates strong overall performance across all four dimensions. Professionalism is a standout strength, with 68 mentions highlighting punctuality, courteous staff, clear communication, and responsive customer service. Pricing is competitive and fair, with 32 explicit mentions of reasonable rates, discounts for seniors/veterans, and honest estimates without upselling. Project completion shows solid execution with 55 mentions of timely work, thorough diagnostics, and jobs done right the first time. Experience is well-documented with 48 mentions of skilled technicians, technical knowledge, and effective problem-solving. However, three 1-star reviews from 2015-2023 citing service failures, scheduling issues, and unprofessional driver behavior prevent a higher score. The company's strength lies in consistent, professional service delivery, though isolated incidents suggest occasional lapses in follow-through and accountability.

• Three 1-star reviews (2023, 2023, 2017, 2015, 2015) indicate service failures: one customer reported being refused service after initial installation; another cited lack of follow-up on estimate; one described unsafe driving behavior and dismissive management response; two detailed broken commitments on remote service calls with no-show and poor communication.
• Two reviews (2024-06-27 and 2024-05-10) contain identical text praising 2 jobs with nearly identical phrasing ('incredible experience from start to finish,' 'Communication was on point,' 'Cleaned up after installation'). This duplication warrants caution, though both are recent and detailed enough to be credible.
• Four reviews (2024-06-09) contain no text, only 5-star ratings. These provide no substantive data and cannot be scored.
• Recency bias noted: 45 of 99 reviews (45%) are from June 2024 or later, with a cluster of 24 reviews from June 9, 2024 alone. Earlier reviews (2013-2017) are sparse but consistently positive.
• One review (2023-02-16) explicitly states 'Reviews high but lacked in service,' suggesting awareness of positive review bias and citing a specific failure (no estimate follow-up for 2 weeks, unprofessional receptionist response).

This WW Score of 84.2 is highly reliable, based on 99 reviews with strong mention counts across all dimensions (32-68 mentions each). However, the score should be interpreted as representing typical recent performance (2024-2025) rather than absolute consistency, as three documented service failures and isolated unprofessional incidents demonstrate that quality varies. The company excels in professionalism and pricing but shows occasional lapses in project follow-through and accountability, particularly for remote or complex commitments.

Service First Plumbing demonstrates strong professionalism with consistent praise for courtesy, responsiveness, and communication across 18 reviews. Technical expertise is well-documented with mentions of complex projects (sewer lines, water heaters) and problem-solving ability. Pricing is generally perceived as fair and competitive, though fewer reviews explicitly address cost. However, project completion reliability is significantly undermined by one detailed 1-star review from May 2023 describing multiple no-shows and broken commitments on a kitchen sink service, which substantially lowers confidence in follow-through despite other positive completion mentions. The overall score reflects strong fundamentals offset by a critical reliability failure.

• One detailed negative review (1-star, May 2023) describing repeated no-shows and failure to honor scheduled appointments directly contradicts the otherwise consistent positive pattern. This is a material reliability concern that cannot be ignored.
• Review dated 2023-04-27 contains only a period (.) with 5-star rating—this appears to be a placeholder or incomplete review with no substantive data.
• Most reviews cluster in March-April 2023 (older than 12 months). Only 4 reviews are from 2024, limiting recency assessment. Recent data is sparse.
• Several reviews use generic praise language ('great job', 'nice people') without specific details, though most include at least some concrete information about service type or behavior.

This score should be treated with moderate-to-high confidence for professionalism and experience dimensions, but project completion confidence is materially reduced by documented no-show incidents. The 84.2 score is reliable for general assessment but masks a significant reliability risk that prospective customers should investigate further before committing to time-sensitive work.

Liberty Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven primarily by exceptional professionalism (86.5) across hundreds of reviews praising punctuality, communication, and courteous technicians. Project completion scores (81.8) are solid, though tempered by multiple reports of incomplete work, delayed callbacks, and follow-up issues. Experience ratings (84.1) reflect consistent technical competence and problem-solving ability. Pricing (76.2) emerges as the weakest dimension, with recurring complaints about unexpected charges, price gouging, and lack of transparency despite many positive comments about fair rates. The company shows significant variability in service quality and follow-through.

• PRICING CONCERNS: Multiple reviews (2016-06-28, 2017-10-30, 2022-03-17, 2022-08-03) document substantial overcharges, price gouging, and lack of transparency. Customers report being quoted one price then charged significantly more, or charged for parts at 5-7x retail cost. This pattern suggests inconsistent pricing practices.
• PROJECT COMPLETION ISSUES: Several reviews (2023-08-14, 2023-08-12, 2023-10-03, 2023-10-02, 2020-01-14) report incomplete work, abandoned projects, failure to return for callbacks, and lack of follow-through. One customer waited 3+ months for faucet installation with no resolution.
• COMMUNICATION FAILURES: Multiple reports (2022-07-06, 2022-08-19, 2017-10-03, 2017-10-02, 2019-08-18) of no-shows, missed appointments, failure to return calls, and unprofessional phone interactions with owners.
• QUALITY INCONSISTENCY: Reviews show wide variance in technician quality and work outcomes. Some technicians praised extensively; others criticized for incomplete diagnostics, poor installations, or damage (2016-11-16 chimney liner damage, 2016-05-16 worsened drain problem).
• POTENTIAL FAKE REVIEW PATTERN: Approximately 15-20 reviews from 2021-2025 show nearly identical phrasing ('on time, professional, friendly, clean, efficient') with minimal specific details. While not conclusive, this warrants caution in weighting recent reviews.
• DEPOSIT/PAYMENT PRACTICES: Review from 2022-08-03 documents aggressive deposit collection ($59 driver fee kept regardless), demands for 20% down payment upfront, and refusal to accept standard payment methods. Raises consumer protection concerns.
• PERMIT/COMPLIANCE ISSUES: Review from 2023-02-07 reports customer charged for permit that was never pulled or inspected, with no follow-up from company despite multiple contact attempts.

This WW Score of 82.3 should be treated with MODERATE-TO-HIGH caution: while professionalism and experience dimensions are well-supported by extensive data, the pricing dimension is significantly undermined by documented overcharge patterns, and project completion reliability is compromised by multiple reports of abandoned work and failed callbacks. The company appears capable of excellent service but demonstrates inconsistent follow-through and pricing transparency that creates material risk for customers. Recent reviews show potential fake review clustering that may inflate current ratings.

Gardner Plumbing demonstrates strong overall performance with a WW Score of 82.3. Professionalism is a clear strength (87.5), with consistent praise for punctuality, courteous demeanor, communication, and cleanliness across 68 reviews. Project completion scores well at 81.0 based on 52 mentions, though some negative reviews cite incomplete follow-up and unresolved issues. Experience is solid at 84.5 with 42 mentions highlighting technical knowledge and problem-solving ability. Pricing is the weakest dimension at 76.0 (18 mentions), with several customers reporting surprise cost escalations, overcharging, and quotes significantly higher than competitors. Recent reviews (past 6 months) are predominantly 5-star with minimal critical detail, which raises some confidence concerns.

• POTENTIAL FAKE REVIEW PATTERN: 27 reviews from June 2025 and January 2025 are nearly identical in structure—all 5-star, all praising professionalism/efficiency, many mentioning Moen device installations, with minimal specific detail. This clustering and repetitive phrasing suggests possible review manipulation or incentivized reviews.
• PRICING CONCERNS: Multiple 1-star reviews (2024-12-11, 2020-02-12, 2021-10-03) explicitly cite surprise cost escalations, bait-and-quote tactics, and overcharging relative to competitors. One customer reported being quoted $850 then $1,650 for the same job.
• FOLLOW-UP FAILURES: Two detailed 1-star reviews (2021-10-03, 2020-02-12) document lack of response to customer concerns and failure to honor callbacks, contradicting the professionalism narrative.
• INTERNAL CONDUCT ISSUE: One 1-star review (2024-05-17) from a former employee alleges theft of tools, marijuana use on job sites, and hostile behavior from ownership when legal action was taken. While this is an employee grievance rather than customer experience, it raises integrity questions.
• RECENCY BIAS: 40+ reviews are from 2025 (mostly June) with uniformly positive ratings and generic praise. Only 4 reviews from past 12 months contain substantive criticism. This skew toward recent generic praise reduces confidence in overall score.
• INCONSISTENT QUALITY: Negative reviews span multiple years and cite different technicians, suggesting inconsistent service quality across the team rather than isolated incidents.

This WW Score of 82.3 should be treated with MODERATE-TO-HIGH caution. While the score reflects genuinely strong professionalism and experience metrics supported by substantial evidence, the recent clustering of nearly identical 5-star reviews raises concerns about review authenticity. The pricing dimension is underrepresented (only 18 mentions) but those mentions are detailed and credible, indicating real customer dissatisfaction with cost transparency. The company appears capable of excellent work but inconsistent in pricing practices and follow-up accountability. Prospective customers should request detailed written quotes and clarify scope before committing.

All Star Plumbing earns strong marks across professionalism, project completion, and experience, with the vast majority of reviewers praising courteous, knowledgeable technicians who arrive on time and complete jobs thoroughly. Recurring technicians such as Kyle, Manny, Jerry, Anthony, Toan, Bobby, and Johnny are cited repeatedly for going above and beyond, explaining issues clearly, and leaving work areas clean. Project completion is a clear strength, with many reviews noting same-day or next-day service, jobs finished as promised, and follow-through on callbacks. Pricing is the weakest dimension: while many reviewers describe costs as fair or competitive, a meaningful minority of negative reviews cite quotes that were significantly higher than competitors, unexpected charges, or price discrepancies between phone estimates and final invoices. A small but notable cluster of negative reviews also flags instances of no-shows, poor communication, rude behavior, and at least one case of faulty workmanship with no warranty honored, which moderately suppresses the professionalism and project completion scores.

• DUPLICATE REVIEW DETECTED: Two reviews with identical text ('Great customer service he did what needed to be done. Our kitchen sink stopped up. Knew exactly what to do.') were posted two days apart (2025-06-06 and 2025-06-08) with the same 5-star rating. This is a likely fake or duplicate submission and was counted only once for scoring purposes.
• REVIEW SCOPE CONCERN: This review set appears to aggregate reviews from multiple distinct All Star Plumbing businesses across different cities and states (Fresno CA, Fairfield CA, Napa CA, Corona CA, Greensboro NC, Minneapolis MN area, Arizona, and others). These are almost certainly separate, unrelated businesses operating under the same or similar name. Scores and narratives may reflect a blended profile of multiple companies rather than a single contractor, significantly reducing the reliability of any aggregate score.
• RECENCY NOTE: Reviews span from approximately 2005 to June 2025. A substantial portion of reviews predate 2022 and reflect business conditions, staff, and ownership that may no longer be current. Recent reviews (2024-2025) are weighted more heavily in scoring but older reviews still influence the aggregate.
• NEGATIVE REVIEW PATTERN: Approximately 20-25 reviews (roughly 5-6% of the total) are 1-2 star ratings citing: price gouging or bait-and-switch pricing, no-shows or failure to return calls, rude or dismissive technicians, faulty workmanship with no warranty honored, and pressure tactics. These are distributed across the review history and are not isolated incidents.
• GENERIC PRAISE PATTERN: A significant number of short reviews (e.g., 'Great service!', 'Professional', 'Excellent and friendly service', 'Best experience') contain no specific detail and cannot be reliably scored. These were excluded from dimension scoring but counted toward total reviews analyzed.
• BLANK REVIEWS: Approximately 10 reviews contained no text (only a star rating). These were excluded from dimension scoring.

This WW Score carries HIGH data confidence due to the large volume of detailed reviews, but its practical reliability is MODERATE-to-LIMITED as a guide for hiring any single contractor, because the review pool almost certainly blends feedback for multiple unrelated businesses operating under the 'All Star Plumbing' name across different states and regions — consumers should verify they are reading reviews specific to their local branch before making a hiring decision.

Steve Beaton Plumbing demonstrates strong professionalism with consistently praised punctuality, communication, and courteous behavior across 89 mentions. Technical expertise and workmanship quality are well-documented across 51 mentions, with customers noting knowledgeable problem-solving and efficient execution. Project completion shows solid performance (78.3/100) across 72 mentions, though several negative reviews cite follow-through failures including abandoned work, no-shows, and unresponsiveness to callbacks. Pricing receives a moderate score (79.2/100) based on 28 mentions—most customers report fair and reasonable rates, but three detailed complaints cite significantly inflated bills and lack of transparency. The company excels in emergency response and initial service quality but shows vulnerabilities in follow-up accountability.

• CRITICAL: Four detailed negative reviews (2024-06-24, 2024-06-08, 2023-08-26, 2022-02-17, 2020-07-07, 2019-08-21, 2018-08-18, 2018-08-10) document serious project completion failures: abandoned work, no-shows, unresponsiveness to callbacks, and incomplete repairs. These are not isolated complaints but a pattern suggesting systemic follow-up issues.
• PRICING CONCERN: One 1-star review (2024-06-24) alleges a $450 job inflated to $4,200 due to 'lack of knowledge and professionalism' with threat of legal action. Another (2023-08-26) criticizes incomplete work and lack of upfront communication about missing parts ($256/hour rate questioned). These suggest potential transparency and estimation issues despite majority positive pricing feedback.
• FOLLOW-UP PATTERN: Multiple reviews (2022-02-17, 2020-07-07, 2019-08-21, 2018-08-18) specifically cite failure to return calls, no-shows without notification, and abandonment of incomplete jobs. This pattern contradicts the strong professionalism score and suggests communication breaks down after initial engagement.
• RECENCY BIAS: Most reviews (approximately 70%) are from 2024-2025, with a significant cluster from April-June 2025. Older negative reviews (2018-2019) show similar follow-up failures, suggesting this is a longstanding issue, not recent deterioration.
• EMPTY REVIEWS: Three reviews contain only 5-star ratings with no text (2025-06-02, 2025-05-10, 2025-04-10, 2024-12-11, 2024-11-11, 2018-07-13). While not necessarily fake, they provide no substantive data and inflate the appearance of consensus without evidence.

This WW Score of 82.1 should be interpreted with caution: while professionalism and experience dimensions are well-supported by high-mention counts, the project completion score is significantly undermined by a documented pattern of follow-up failures and no-shows across multiple years. The pricing dimension, though moderate-confidence, includes serious allegations of bill inflation and lack of transparency. Customers should expect excellent initial response and technical quality but should establish clear follow-up expectations and obtain detailed written estimates before engaging, as callback accountability appears to be a genuine weakness despite strong overall ratings.