Romo Plumbing

Romo Plumbing earns strong marks across all four dimensions, driven by a large and consistent body of reviews spanning over a decade. Professionalism is the most frequently praised attribute, with dozens of reviewers specifically calling out punctuality, courteous technicians, and the responsiveness of office manager Maria. Project completion scores well overall — same-day and next-day service c... Read more

Romo Plumbing earns strong marks across all four dimensions, driven by a large and consistent body of reviews spanning over a decade. Professionalism is the most frequently praised attribute, with dozens of reviewers specifically calling out punctuality, courteous technicians, and the responsiveness of office manager Maria. Project completion scores well overall — same-day and next-day service completions are frequently cited — but is modestly penalized by a no-call-no-show complaint (2017), a callback dispute involving damaged drywall (2018), and one instance where a customer had to fight to get a return visit after a leaking repair. Pricing is the weakest dimension: while many reviewers praise reasonable or fair rates, there are three credible negative outliers — one customer citing $1,400–$1,600 for a 30-gallon water heater as highway robbery, one citing $600 to reconnect a sink and garbage disposal as very expensive, and one complaining of being charged full price twice for related issues. Experience scores well, with multiple reviewers describing skilled diagnostics, honest assessments that saved customers money, and technically complex jobs like tankless water heater installations handled competently. Read less