ABT Plumbing & Rooter

ABT Plumbing presents a deeply divided picture across its review history. Professionalism is the most heavily penalized dimension, with numerous explicit accounts of rudeness, no-shows, broken commitments, and in one case an owner allegedly threatening a reviewer — offset only partially by genuine praise for specific technicians like Robert, Ray, and Nic. Pricing is similarly polarized: several ... Read more

ABT Plumbing presents a deeply divided picture across its review history. Professionalism is the most heavily penalized dimension, with numerous explicit accounts of rudeness, no-shows, broken commitments, and in one case an owner allegedly threatening a reviewer — offset only partially by genuine praise for specific technicians like Robert, Ray, and Nic. Pricing is similarly polarized: several loyal customers praise reasonable rates, while multiple reviewers describe hidden charges, inflated quotes, and fees for estimates advertised as free. Project completion scores moderately, as many jobs were finished successfully and same-day service was frequently delivered, but there are clear instances of abandoned work, return visits that never happened, and problems that recurred shortly after a paid service call. Experience scores slightly higher than the other negative dimensions because a meaningful number of reviewers explicitly praised technical skill and problem-solving, though at least two reviews describe plumbers who lacked basic knowledge and had to call their manager mid-job. Read less