RE Plumbing

R.E. Plumbing earns strong marks across all four dimensions, with consistent praise for responsiveness, fair pricing, and technical problem-solving — particularly in correctly diagnosing issues that other plumbers misidentified (e.g., slab leak vs. water heater crack, dishwasher vs. slab leak). Professionalism scores are tempered by two credible negative reviews: one describing a technician who ... Read more

R.E. Plumbing earns strong marks across all four dimensions, with consistent praise for responsiveness, fair pricing, and technical problem-solving — particularly in correctly diagnosing issues that other plumbers misidentified (e.g., slab leak vs. water heater crack, dishwasher vs. slab leak). Professionalism scores are tempered by two credible negative reviews: one describing a technician who failed to diagnose before replacing parts, secretly adjusted the pressure regulator, and was dishonest about it; and another where a customer was blamed for a recurring issue and experienced a missed appointment with no communication. The pricing dimension is generally positive but is pulled down by one review where a technician recommended a $300 regulator replacement without any testing, and a separate negative experience involving unnecessary part replacement. Project completion is strong overall — jobs were typically finished same-day or within a short window — but the missed appointment, incomplete initial toilet repair, and the unnecessary parts replacement incident prevent a higher score. The review base spans 2013–2023, with the most recent reviews (2021–2023) being mostly positive, though the critical reviews from 2017–2019 are substantive and credible. Read less