Pro Appliance Installers

Pro Appliance Installers has a strong base of satisfied customers who consistently praise responsiveness, same-day or next-day availability, reasonable pricing, and skilled technicians who handle complex installs with care. However, the review set contains a meaningful cluster of serious negative experiences — including a contractor who damaged a countertop and then blocked the customer, an inco... Read more

Pro Appliance Installers has a strong base of satisfied customers who consistently praise responsiveness, same-day or next-day availability, reasonable pricing, and skilled technicians who handle complex installs with care. However, the review set contains a meaningful cluster of serious negative experiences — including a contractor who damaged a countertop and then blocked the customer, an incomplete hood installation that was never properly remedied, a no-show with a rude owner response, and a job reported to the Contractors State License Board — which materially drag down the project completion and professionalism scores. The pricing dimension scores well overall, with most reviewers calling prices fair or below competition, though one reviewer flagged overpricing and another objected to a $50 estimate fee. Experience scores are generally strong, with many reviewers noting skilled problem-solving and technical competence, but the serious installation failures (unvented hood, crooked fridge, cracked countertop, large gaps) prevent a higher score. The combination of genuinely excellent reviews and genuinely damaging ones reflects an inconsistent operation where outcomes vary significantly depending on which crew is dispatched. Read less