Excel Plumbing & Rooter

Excel Plumbing demonstrates strong technical competence and generally reliable project completion, with multiple reviews praising workmanship, speed, and problem-solving ability. However, professionalism is significantly undermined by three severe negative reviews documenting unprofessional behavior, including alleged equipment damage, aggressive customer interactions, and billing disputes. Pricin... Read more

Excel Plumbing demonstrates strong technical competence and generally reliable project completion, with multiple reviews praising workmanship, speed, and problem-solving ability. However, professionalism is significantly undermined by three severe negative reviews documenting unprofessional behavior, including alleged equipment damage, aggressive customer interactions, and billing disputes. Pricing feedback is mixed—several reviews cite reasonable rates, but two customers explicitly complained about high costs ($150 for drain snaking, $250 total charges). The company's reputation is polarized: long-term customers report excellent service, but recent critical incidents (2013–2016) reveal serious lapses in accountability and customer respect that cannot be ignored. Read less