Ernie’s Discount Rooter Service

Ernie's Discount Rooter demonstrates consistently strong performance across all four dimensions, with particularly robust evidence of professionalism and project completion. The company excels in punctuality, communication, and responsiveness, with multiple reviews highlighting same-day or next-day service and proactive follow-up calls. Pricing is a significant strength, with customers repeatedly ... Read more

Ernie's Discount Rooter demonstrates consistently strong performance across all four dimensions, with particularly robust evidence of professionalism and project completion. The company excels in punctuality, communication, and responsiveness, with multiple reviews highlighting same-day or next-day service and proactive follow-up calls. Pricing is a significant strength, with customers repeatedly praising fair rates and transparent quotes with no hidden charges. Work quality and technical expertise are evident across complex jobs including main line clogs, leak detection, and pipe replacement. However, one significant negative review from 2014 documents a serious service failure involving payment disputes and customer abandonment, which moderates the otherwise exceptional scores. Read less