Cruz Plumbing & Rooter Services

The overwhelming majority of reviews praise professionalism, punctuality, communication, and friendly technicians by name, driving a strong professionalism score. Project completion is well-supported with many reviewers confirming jobs were finished correctly, often same-day or next-day, though a handful of negative reviews cite a failed drain clearing, a no-show, and a leak that was not properly ... Read more

The overwhelming majority of reviews praise professionalism, punctuality, communication, and friendly technicians by name, driving a strong professionalism score. Project completion is well-supported with many reviewers confirming jobs were finished correctly, often same-day or next-day, though a handful of negative reviews cite a failed drain clearing, a no-show, and a leak that was not properly resolved — these meaningfully temper the completion score. Pricing is generally described as fair, reasonable, and competitive, with multiple reviewers explicitly noting they beat competitor quotes; however, two negative reviews allege significant overcharging or bait-and-switch pricing behavior, which moderates the pricing score. Experience scores well given numerous specific mentions of knowledgeable diagnostics, camera inspections, and skilled repairs, offset slightly by one case where a technician missed an obvious pipe extension issue. A substantial portion of reviews (approximately 12) contain no text at all and could not contribute usable data to any dimension. Read less