Allstar Plumbing, Heating & Air

Allstar Home Services shows a strong pattern of responsive, professional technicians — with many named individuals (Aldo, Collin, Ryan, Branden, Curtis, Vincent, etc.) receiving specific praise for punctuality, courtesy, and communication. However, a meaningful cluster of negative reviews describes serious failures: missed appointments with no callbacks, price-switching after quotes were given, ... Read more

Allstar Home Services shows a strong pattern of responsive, professional technicians — with many named individuals (Aldo, Collin, Ryan, Branden, Curtis, Vincent, etc.) receiving specific praise for punctuality, courtesy, and communication. However, a meaningful cluster of negative reviews describes serious failures: missed appointments with no callbacks, price-switching after quotes were given, incomplete or abandoned work, and at least one egregious case of alleged upselling fraud involving a $14,000 estimate that a neighbor resolved for free. Pricing is a notable weak point — multiple reviewers explicitly called out overcharging, Sunday surcharges applied after being told there would be none, and prices quoted over the phone that were raised upon arrival. Project completion is dragged down by reviews describing unfinished jobs, wrong parts left behind, and a tech who failed to identify an obvious sewer access point. The score reflects a company with genuinely skilled and professional individual technicians but inconsistent quality control, unreliable scheduling, and recurring ethical concerns around pricing transparency. Read less