Strom’s Plumbing

Erik demonstrates strong technical expertise and responsiveness, with multiple reviews praising his problem-solving ability and willingness to work on short notice, including emergency weekend calls. Professionalism is generally high, though one significant 2017 review documents poor communication, lack of follow-through, and failure to show up personally, which substantially impacts the professio... Read more

Erik demonstrates strong technical expertise and responsiveness, with multiple reviews praising his problem-solving ability and willingness to work on short notice, including emergency weekend calls. Professionalism is generally high, though one significant 2017 review documents poor communication, lack of follow-through, and failure to show up personally, which substantially impacts the professionalism score. Pricing is consistently described as fair and honest, with one reviewer noting Erik charges less than quoted if he overestimates. Project completion is solid overall, though the 2017 incident reveals a gap in accountability and closure. The score is tempered by the age of most reviews (3 of 5 are from 2019 or earlier) and the presence of one strongly negative experience. Read less