Roto-Rooter Plumbing & Restoration of Rancho Cordova

The overwhelming majority of reviews are negative, with only one positive review describing a satisfactory restoration job. Professionalism scores are severely dragged down by repeated no-shows, broken promises, rude technician behavior, and an owner who hung up on a dissatisfied customer. Pricing is a major pain point, with multiple reviewers citing quotes far above competitors and one reviewer a... Read more

The overwhelming majority of reviews are negative, with only one positive review describing a satisfactory restoration job. Professionalism scores are severely dragged down by repeated no-shows, broken promises, rude technician behavior, and an owner who hung up on a dissatisfied customer. Pricing is a major pain point, with multiple reviewers citing quotes far above competitors and one reviewer alleging a warranty refund was promised twice but never delivered. Project completion is critically weak, with multiple reviews describing abandoned service calls, technicians who never arrived, and unresolved issues that other companies fixed cheaply and quickly. Experience scores are marginally better but still poor, as several technicians were accused of misdiagnosis and upselling unnecessary services. Read less