Cousins Plumbing

This contractor has a deeply mixed record across only 4 reviews spanning 14 years, making any score highly tentative. Two older positive reviews (2010 and 2011) praise responsiveness, professionalism, and fair pricing, but these are over a decade old and carry significantly reduced weight. The most recent substantive review (April 2024) raises serious red flags: a customer alleges a verbal quote w... Read more

This contractor has a deeply mixed record across only 4 reviews spanning 14 years, making any score highly tentative. Two older positive reviews (2010 and 2011) praise responsiveness, professionalism, and fair pricing, but these are over a decade old and carry significantly reduced weight. The most recent substantive review (April 2024) raises serious red flags: a customer alleges a verbal quote was not honored, the final bill came in nearly 20% higher than agreed, and the work was left incomplete — specifically, a cut pipe was not raised to proper level, causing ongoing problems. The reviewer also alleges that negative reviews have been removed, which is a significant integrity concern. The single 5-star review from May 2024 is extremely brief and generic, offering no specific detail to meaningfully offset the serious 1-star complaint from the same period. Read less