Best Deal Plumbing, Heating & Air

Best Deal Plumbing has a deeply mixed record across all four dimensions. Professionalism is inconsistent: many long-term customers praise punctuality and responsiveness, but multiple reviews cite a technician arriving without PPE, a no-show appointment, and an owner who was dismissive or confrontational when complaints were raised. Pricing is the weakest dimension, with several explicit complaints... Read more

Best Deal Plumbing has a deeply mixed record across all four dimensions. Professionalism is inconsistent: many long-term customers praise punctuality and responsiveness, but multiple reviews cite a technician arriving without PPE, a no-show appointment, and an owner who was dismissive or confrontational when complaints were raised. Pricing is the weakest dimension, with several explicit complaints about charges perceived as grossly excessive — including $2,000 for a customer-supplied water heater install, $530 for a pressure regulator, and $98 for flipping a safety switch — though a handful of reviews do praise fair or competitive pricing. Project completion is middling: most jobs appear to get done, but there are notable failures including a technician leaving without completing a promised service, a botched repair that created a new problem, and an AC job left unfinished due to missing equipment. Experience scores moderately, with several reviewers praising specific technicians by name for skilled, efficient work, but offset by at least two instances of incorrect or damaging workmanship. Read less