Modern Plumbing Supply Co.

The review set covers what appears to be a mix of at least two distinct businesses — a plumbing supply/showroom and a plumbing service company (Modern Plumbing of Porterville) — which significantly complicates scoring reliability. Professionalism is the most-mentioned dimension and is deeply mixed: several reviews praise polite, responsive staff and plumbers, while others describe rude phone i... Read more

The review set covers what appears to be a mix of at least two distinct businesses — a plumbing supply/showroom and a plumbing service company (Modern Plumbing of Porterville) — which significantly complicates scoring reliability. Professionalism is the most-mentioned dimension and is deeply mixed: several reviews praise polite, responsive staff and plumbers, while others describe rude phone interactions, a plumber leaving feces throughout a home, and dismissive front-desk behavior. Pricing is a notable weak point, with multiple explicit complaints about price gouging, hidden charges, and bills exceeding estimates, though a few reviews note competitive or below-estimate pricing. Project completion is similarly split — Modern Plumbing service reviews frequently praise prompt, complete work, while supply-side reviews describe disorganized order fulfillment, missing items, and unreliable delivery timelines. Experience scores moderately, with some strong praise for technical knowledge and problem-solving, offset by at least one clear instance of wrong parts being provided and a complaint about a job not being done correctly. Read less