Affordable Plumbing & Septic

This contractor's review set paints a deeply mixed but predominantly negative picture across all four dimensions. Professionalism is the most heavily flagged area, with multiple reviews citing a plumber hanging up on a customer, a manager refusing to address a damage complaint, and a severe punctuality failure that left a customer waiting from 11am to 4pm with no resolution. Pricing is similarly p... Read more

This contractor's review set paints a deeply mixed but predominantly negative picture across all four dimensions. Professionalism is the most heavily flagged area, with multiple reviews citing a plumber hanging up on a customer, a manager refusing to address a damage complaint, and a severe punctuality failure that left a customer waiting from 11am to 4pm with no resolution. Pricing is similarly polarized — one reviewer praised fair pricing and value for a rural service call, while two others described the pricing as exploitative, including a $300 diagnostic fee plus $600 to remove a septic lid before any repair estimate. Project completion is a significant concern, with one review explicitly describing an improperly completed repair job and a refusal to return and fix it, and another describing a complete no-show requiring the customer to find a different plumber. Experience scores modestly above the floor only because one reviewer assumed competence based on trade knowledge, but this was offset by a botched repair that damaged a customer's porcelain tub. Read less