Avis Home Solutions

Avis Home Solutions presents a deeply polarized review profile. On the positive side, many individual technicians — Edgar, Dean, Ivan, Broc, Luke, Enrique, Chris, and others — are repeatedly praised for being professional, knowledgeable, courteous, and thorough, which lifts the professionalism and experience scores meaningfully. However, the company is weighed down by a substantial and consist... Read more

Avis Home Solutions presents a deeply polarized review profile. On the positive side, many individual technicians — Edgar, Dean, Ivan, Broc, Luke, Enrique, Chris, and others — are repeatedly praised for being professional, knowledgeable, courteous, and thorough, which lifts the professionalism and experience scores meaningfully. However, the company is weighed down by a substantial and consistent pattern of serious negative reviews spanning over a decade, with dozens of customers alleging predatory pricing tactics, false diagnoses, pressure sales targeting elderly and vulnerable customers, failure to follow through on callbacks, incomplete work, and in several cases outright fraud (e.g., fabricated freon readings, misrepresented duct conditions, a manager attempting to buy a 5-star review). Pricing is the most damaged dimension, with numerous reviewers reporting quotes 5x to 20x higher than what competing companies charged for the same work. Project completion also suffers significantly, with multiple accounts of work that failed to fix the underlying problem, abandoned jobs, and warranty disputes requiring state contractor board intervention. The gap between individual technician quality and company-level business practices is the defining characteristic of this review set. Read less