Expert Plumbing & Rooter

Expert Plumbing demonstrates strong technical competence and generally reliable service delivery, with particularly high marks for experience and professionalism. However, pricing practices significantly undermine the overall score, with numerous complaints about emergency surcharges, overcharging, and unfair pricing relative to work performed. While most reviews praise punctuality, communication,... Read more

Expert Plumbing demonstrates strong technical competence and generally reliable service delivery, with particularly high marks for experience and professionalism. However, pricing practices significantly undermine the overall score, with numerous complaints about emergency surcharges, overcharging, and unfair pricing relative to work performed. While most reviews praise punctuality, communication, and workmanship quality, the company's pricing strategy—especially for emergency calls and simple jobs—creates substantial customer dissatisfaction. Project completion is solid overall, though several no-show and follow-up failures are documented. The company shows inconsistency: excellent service from individual technicians (Levon, Andrei, Tony, Alex) contrasts with organizational failures in scheduling, follow-up, and billing transparency. Read less