Mora Rooter

Mora Rooter has a large and broadly positive review history spanning over a decade, with Henry consistently praised for punctuality, honest communication, fair pricing, and technical competence across a wide range of plumbing jobs. Pricing is a recurring strength — multiple reviewers explicitly noted his rates were significantly lower than competitors. However, the score is meaningfully pulled d... Read more

Mora Rooter has a large and broadly positive review history spanning over a decade, with Henry consistently praised for punctuality, honest communication, fair pricing, and technical competence across a wide range of plumbing jobs. Pricing is a recurring strength — multiple reviewers explicitly noted his rates were significantly lower than competitors. However, the score is meaningfully pulled down by several serious negative reviews: one documents a gas leak caused by improper installation followed by refusal to honor warranty work; another describes a flooded kitchen three weeks after a repair using cheap materials and no sealant; a third describes a no-show and complete non-response after canceling an appointment; and a fourth alleges taking advantage of an elderly person. A complaint about hidden charges and one about an unresolved $700 job further erode confidence in consistency. These are not minor grievances — they represent failures in core dimensions of professionalism, project completion, and workmanship quality, and they prevent the score from reaching the high 80s despite the volume of positive feedback. Read less