JH Shower Pans

This contractor shows a stark divide in performance. Four positive reviews (2024, 2019, 2018) praise professionalism, cleanliness, timeliness, and technical skill, with clients expressing strong intent to rehire. However, two detailed negative reviews from 2015 document severe project completion failures: shower pan installation with persistent drainage issues, multiple failed inspections, and rep... Read more

This contractor shows a stark divide in performance. Four positive reviews (2024, 2019, 2018) praise professionalism, cleanliness, timeliness, and technical skill, with clients expressing strong intent to rehire. However, two detailed negative reviews from 2015 document severe project completion failures: shower pan installation with persistent drainage issues, multiple failed inspections, and repeated rework that still did not resolve the problem. The negative reviews explicitly cite technical incompetence and financial exploitation (charging for failed rework). The recency gap is significant—recent reviews are uniformly positive while older reviews reveal critical failures. This pattern suggests either substantial improvement over time or potential inconsistency in service quality. Read less