R T Wilson Plumbing

The review set is deeply polarized: two 5-star reviews praise Robert's responsiveness, thoroughness, and technical knowledge, while two 1-star reviews describe serious failures in professionalism, workmanship, and value. The negative reviews are highly specific and credible — one details an incomplete repair that left a leak unresolved, requiring the customer to finish the job themselves, and an... Read more

The review set is deeply polarized: two 5-star reviews praise Robert's responsiveness, thoroughness, and technical knowledge, while two 1-star reviews describe serious failures in professionalism, workmanship, and value. The negative reviews are highly specific and credible — one details an incomplete repair that left a leak unresolved, requiring the customer to finish the job themselves, and another describes being charged $180/hour for a plumber who arrived without tools and performed no work. Pricing concerns appear in multiple reviews, with one negative reviewer explicitly calling out the rate as unjustified and another implying poor value for a $250 repair that failed. The positive reviews, while genuine in tone, are older or lack granular detail about specific jobs, reducing their counterbalancing weight. Overall, the score reflects a contractor with a mixed and unreliable track record that cannot be confidently recommended based on available data. Read less