NorthStar Plumbing

The review set is deeply polarized, with a cluster of enthusiastic 5-star reviews praising professionalism, honesty, and technical skill, offset by several serious 1-star complaints describing overcharging, shoddy workmanship, failed inspections, and unresponsiveness. Pricing is a significant concern: one reviewer documented a ~$700 charge for a faucet replacement with disputed labor, while others... Read more

The review set is deeply polarized, with a cluster of enthusiastic 5-star reviews praising professionalism, honesty, and technical skill, offset by several serious 1-star complaints describing overcharging, shoddy workmanship, failed inspections, and unresponsiveness. Pricing is a significant concern: one reviewer documented a ~$700 charge for a faucet replacement with disputed labor, while others praised fair and honest pricing, pulling the pricing score to a middling range. Project completion is a notable weak point, with multiple reviewers describing abandoned jobs, work that failed city inspection repeatedly, and a plumber who stopped returning calls mid-project. Experience scores moderately well due to several credible accounts of skilled problem-solving, but is undermined by accounts of broken fixtures, misaligned installations, and work requiring correction by other tradespeople. The overall picture is of a contractor with a capable track record in earlier years whose recent reliability and quality control have come into serious question. Read less