Advanced Plumbing and Drain

Advanced Plumbing & Drain earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews praising named technicians like Gabriel, Ron, Nick, Brian, Jeremy, Ryan, and Alex. Professionalism scores well due to consistent praise for punctuality, communication, courtesy, and responsiveness — including same-day and weekend availability — but is meaningfully dra... Read more

Advanced Plumbing & Drain earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews praising named technicians like Gabriel, Ron, Nick, Brian, Jeremy, Ryan, and Alex. Professionalism scores well due to consistent praise for punctuality, communication, courtesy, and responsiveness — including same-day and weekend availability — but is meaningfully dragged down by multiple credible complaints about no-shows, failure to follow up, and lateness. Project completion is similarly strong in the majority of cases, with reviewers frequently noting jobs finished thoroughly and on time, but is significantly penalized by one serious 1-star account of a $15,000 job left incomplete with a leaking, improperly vented water heater and unconnected second unit. Pricing scores moderately well — several reviewers explicitly confirmed competitive or fair quotes, and one reviewer confirmed Advanced beat multiple competitors on a large job — but is offset by credible complaints of overcharging, an alleged $1,450 quote for a job completed by the reviewer for free, and one reviewer noting prices were a bit high. Experience scores well overall, with multiple reviewers citing skilled diagnostics, quality workmanship, and city inspection approvals, though one reviewer flagged a misdiagnosis recommending full replacement when only a $0.50 set screw was needed. Read less