Overview of Company Customer Sentiment Analysis in May
The reviews for Construction Concepts / Fernando paint an extremely alarming picture across all dimensions. Multiple customers report abandoned projects, failed inspections, unresponsive communication, and outright refusal to return money — all hallmarks of severe professionalism and project completion failures. At least two reviewers describe nearly identical situations involving an ADU build w... Read more
The reviews for Construction Concepts / Fernando paint an extremely alarming picture across all dimensions. Multiple customers report abandoned projects, failed inspections, unresponsive communication, and outright refusal to return money — all hallmarks of severe professionalism and project completion failures. At least two reviewers describe nearly identical situations involving an ADU build with 80–85% payment made upfront, failed inspections, and the contractor walking off the job without completing work or responding to refund requests. One reviewer had to hire a second contractor to fix safety-related electrical issues, and another reports a bathroom vent fan was installed but never connected to function. The sole partial positive note — that recessed lights were installed adequately — is vastly outweighed by the volume and severity of the complaints across all other areas. Read less