New Design Plumbing

New Design Plumbing has a strong and consistent track record across all four dimensions, with the large majority of reviewers praising punctuality, courteous communication, and responsiveness — including same-day and emergency service. Pricing is a notable strength, with multiple reviewers explicitly citing costs well below competitor quotes and describing charges as honest and reasonable, thoug... Read more

New Design Plumbing has a strong and consistent track record across all four dimensions, with the large majority of reviewers praising punctuality, courteous communication, and responsiveness — including same-day and emergency service. Pricing is a notable strength, with multiple reviewers explicitly citing costs well below competitor quotes and describing charges as honest and reasonable, though two reviews raise concerns about price gouging (charging for a helper without prior disclosure) and insufficient thoroughness during an inspection that may have contributed to a safety hazard. Project completion scores are high, with most jobs described as finished on time, cleanly, and with follow-through, though the 2-star safety-related review tempers this dimension. Experience scores are solid, with reviewers frequently citing skilled diagnosis, quality materials, and technical knowledge, but the missed 20+ year-old water heater inspection is a meaningful negative data point that prevents a higher score. Overall, the volume and consistency of positive reviews across many years supports a reliable but not perfect picture of this contractor. Read less