Andy Castillo Plumbing

Castillo Works Plumbing (operating across multiple brand names including Andy Castillo Plumbing, Castillo Works, and Castillo Plumbing) has an overwhelmingly positive review record spanning over a decade. Professionalism is the most consistently praised dimension, with hundreds of reviewers explicitly noting punctuality, courteous communication, cleanliness, and responsiveness — including same-d... Read more

Castillo Works Plumbing (operating across multiple brand names including Andy Castillo Plumbing, Castillo Works, and Castillo Plumbing) has an overwhelmingly positive review record spanning over a decade. Professionalism is the most consistently praised dimension, with hundreds of reviewers explicitly noting punctuality, courteous communication, cleanliness, and responsiveness — including same-day and emergency service on weekends and holidays. Project completion scores are very high, with the vast majority of reviewers confirming jobs were finished on time, same-day, and with follow-through on callbacks and warranty work. Experience scores are strong, with numerous reviewers praising diagnostic accuracy, technical knowledge, and problem-solving on complex jobs. Pricing scores are slightly tempered by a handful of negative reviews citing unexpected costs, a pricing dispute, and at least one reviewer who felt charges were excessive for simple work — though the owner (Ely/Andy) is noted to have resolved at least one pricing dispute directly. A small number of reviews (approximately 5-7) describe no-shows, unreturned calls, or abandoned estimates, which modestly reduce the overall score. Read less