Rowin Plumbing

Rowin Plumbing has a strong base of loyal, long-term customers who consistently praise Jon and Nick for honesty, reliability, and responsive communication. However, the score is meaningfully pulled down by several credible negative reviews citing hidden fees, late arrivals without apology, poor workmanship by non-owner crew members, and at least two separate accusations of dishonesty and unethical... Read more

Rowin Plumbing has a strong base of loyal, long-term customers who consistently praise Jon and Nick for honesty, reliability, and responsive communication. However, the score is meaningfully pulled down by several credible negative reviews citing hidden fees, late arrivals without apology, poor workmanship by non-owner crew members, and at least two separate accusations of dishonesty and unethical billing practices. The pricing dimension is notably mixed: multiple reviewers praise fair and competitive pricing, while two reviewers explicitly describe hidden charges and billing discrepancies that were not disclosed upfront. Project completion scores are moderate because while most jobs are described as finished well, there are documented cases of incorrect installation, loose mounting, and a part installed backwards that the plumber refused to fix. The overall picture is of a capable owner-operator whose quality and ethics are inconsistent, particularly when delegating to other team members. Read less