R & R Backflow Testing and Service

R&R Backflow Testing and Service earns strong scores across all four dimensions, driven by an exceptionally large and consistent body of reviews spanning nearly a decade. Professionalism is the most frequently cited strength, with dozens of reviewers praising Richard's responsiveness, punctuality, communication, and courteous demeanor. Project completion scores are similarly high, with repeated me... Read more

R&R Backflow Testing and Service earns strong scores across all four dimensions, driven by an exceptionally large and consistent body of reviews spanning nearly a decade. Professionalism is the most frequently cited strength, with dozens of reviewers praising Richard's responsiveness, punctuality, communication, and courteous demeanor. Project completion scores are similarly high, with repeated mentions of same-day or next-day service, paperwork submission to the city, and follow-through on repairs including free re-tests. Experience scores are bolstered by several detailed accounts of Richard identifying and correcting errors made by competing testers, demonstrating genuine technical expertise. Pricing scores are slightly tempered by one credible 1-star review describing an unexplained $385 charge for a 5-minute Sunday service with no prior estimate given, which stands in contrast to the many reviews praising fair and transparent pricing. Read less