American Tubs

American Tubs receives strong praise across most dimensions, with professionalism being the most consistently highlighted attribute — multiple reviewers specifically called out named installers and staff for courteous, attentive, and knowledgeable service. Project completion scores are solid but are meaningfully dragged down by one serious negative review describing a year-long unresolved instal... Read more

American Tubs receives strong praise across most dimensions, with professionalism being the most consistently highlighted attribute — multiple reviewers specifically called out named installers and staff for courteous, attentive, and knowledgeable service. Project completion scores are solid but are meaningfully dragged down by one serious negative review describing a year-long unresolved installation failure leaving two disabled people without shower access, and a second review describing a poor sales fit assessment for a handicapped customer. Pricing is generally viewed favorably, with several reviewers noting American Tubs undercut major competitors significantly, though pricing data comes mostly from product-purchase contexts rather than installation contracts. Experience scores reflect generally skilled workmanship with specific praise for detail-oriented installation crews, offset by the critical failure case and one uninstalled unit that cannot yet be evaluated. The presence of a company-authored response posted as a 5-star review is a notable integrity concern that reduces overall confidence slightly. Read less