I Rooter & Plumbing

Dwayne Pettway of I Rooter & Plumbing demonstrates strong professionalism with consistent punctuality, responsiveness, and courteous communication across 42 reviews. Technical expertise is evident in 31 reviews, particularly with complex tankless water heater diagnostics and problem-solving. Project completion is solid across 28 reviews, though three significant failures (no-shows, warranty callba... Read more

Dwayne Pettway of I Rooter & Plumbing demonstrates strong professionalism with consistent punctuality, responsiveness, and courteous communication across 42 reviews. Technical expertise is evident in 31 reviews, particularly with complex tankless water heater diagnostics and problem-solving. Project completion is solid across 28 reviews, though three significant failures (no-shows, warranty callbacks not honored, and misdiagnosis leading to unnecessary replacement recommendations) create material concerns. Pricing is generally fair and transparent (18 mentions), though one dispute over consultation fees and one allegation of upselling without inspection damage trust. The WW Score of 82.1 reflects strong fundamentals undermined by reliability gaps in follow-through and occasional diagnostic lapses. Read less