Smelly Mel’s Plumbing

Smelly Mel's demonstrates strong technical competence and responsiveness, with many customers praising quick arrival times, knowledgeable technicians, and effective problem-solving. However, the company is significantly hampered by persistent pricing concerns—numerous reviews explicitly cite overcharging, inflated estimates, and aggressive upselling tactics. Project completion is generally solid... Read more

Smelly Mel's demonstrates strong technical competence and responsiveness, with many customers praising quick arrival times, knowledgeable technicians, and effective problem-solving. However, the company is significantly hampered by persistent pricing concerns—numerous reviews explicitly cite overcharging, inflated estimates, and aggressive upselling tactics. Project completion is generally solid, though some customers report communication gaps and delayed follow-up on billing/insurance matters. Professionalism is mixed: while many technicians are courteous and efficient, several reviews document unprofessional behavior, no-shows, and poor responsiveness to complaints. The company's reputation is further damaged by multiple allegations of bad-faith practices, including failure to honor small claims judgments and unresponsiveness to customer concerns. Read less