Pacifica Plumbing

Pacifica Plumbing presents a mixed picture across its five reviews. Professionalism is dragged down significantly by the 1-star review, which describes a technician who broke a handle, dismissed the damage, and attempted to upsell an unnecessary water softener — though the majority of other reviewers describe friendly, communicative, and responsive service. Pricing is similarly split: one review... Read more

Pacifica Plumbing presents a mixed picture across its five reviews. Professionalism is dragged down significantly by the 1-star review, which describes a technician who broke a handle, dismissed the damage, and attempted to upsell an unnecessary water softener — though the majority of other reviewers describe friendly, communicative, and responsive service. Pricing is similarly split: one reviewer found $150 for 20 minutes excessive and felt pressured into unnecessary add-ons, while another explicitly called the price fair. Project completion scores moderately well overall — most jobs were finished and follow-through was honored (including a callback to fix the broken handle), but the quality of that callback repair was described as poor. Experience scores are bolstered by Mike's creative problem-solving on the shower faucet job and Jim's advocacy with a toilet manufacturer, but the broken handle incident and upsell attempt temper confidence in consistent technical judgment. Read less