TriCounty Services

TriCounty Services exhibits a deeply polarized customer experience. While individual technicians (Giovanni, Martin, Dale, Grant, Nicholas W, Josh R) consistently receive praise for professionalism, knowledge, and courteous service, the company's pricing practices and office management create significant trust issues. A substantial pattern of complaints centers on inflated quotes, undisclosed fees,... Read more

TriCounty Services exhibits a deeply polarized customer experience. While individual technicians (Giovanni, Martin, Dale, Grant, Nicholas W, Josh R) consistently receive praise for professionalism, knowledge, and courteous service, the company's pricing practices and office management create significant trust issues. A substantial pattern of complaints centers on inflated quotes, undisclosed fees, lack of itemized billing transparency, and aggressive upselling of unnecessary parts and system replacements. Project completion is inconsistent—some customers report excellent follow-through and quality work, while others describe incomplete jobs, missed callbacks, and installation errors. The company's $125 diagnostic fee without upfront pricing guidance, combined with multiple allegations of misdiagnosis and overcharging, substantially undermines confidence despite positive individual technician performance. Read less