Santor Plumbing

Santor Plumbing demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is the strongest dimension (93.0), with 32 reviews explicitly praising punctuality, responsiveness, attitude, and communication—many noting same-day or next-morning service. Project completion scores 92.0 across 28 mentions, with customers reporting thorough follow-throug... Read more

Santor Plumbing demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is the strongest dimension (93.0), with 32 reviews explicitly praising punctuality, responsiveness, attitude, and communication—many noting same-day or next-morning service. Project completion scores 92.0 across 28 mentions, with customers reporting thorough follow-through, completed jobs, and willingness to handle multi-phase projects over extended periods. Experience scores 90.0 based on 18 mentions of technical skill, specialized knowledge (particularly in tankless water heaters), and problem-solving ability. Pricing is fair and competitive (87.0 across 13 mentions), with customers noting reasonable rates and honest quotes. The company's willingness to waive charges for minor issues or when customers were previously overcharged demonstrates integrity. Read less