Prater Plumbing

The majority of reviews across both AAA Paradise Plumbing and Prater Plumbing describe courteous, punctual, and communicative technicians, driving a solid professionalism score. However, several credible negative reviews describe serious failures: abandoned work, poor communication, a plumber leaving without notice after spilling toilet water on carpet, and a clogged sink left unresolved. Pricing ... Read more

The majority of reviews across both AAA Paradise Plumbing and Prater Plumbing describe courteous, punctual, and communicative technicians, driving a solid professionalism score. However, several credible negative reviews describe serious failures: abandoned work, poor communication, a plumber leaving without notice after spilling toilet water on carpet, and a clogged sink left unresolved. Pricing received a notably lower score due to multiple explicit complaints about overcharging, hidden fees, a $65 dispatch fee plus $350 estimate fee, and at least one instance where a customer fixed a $370 repair themselves for $15 in parts. Project completion is moderately strong — many reviews confirm jobs were seen through to the end, sometimes after hours — but recurring issues with callbacks not honored, work not completed, and a cracked fitting left leaking for six weeks pull the score down meaningfully. Experience scores are generally positive, with multiple reviewers praising diagnostic skill and problem-solving, though at least two reviews describe technically incompetent work that required correction. Read less