Hansen’s Plumbing & Remodeling

Hansen's Plumbing demonstrates strong professionalism and technical expertise, with consistent praise for punctuality, communication, and knowledgeable technicians across 52 and 35 mentions respectively. Project completion is solid at 79, though tempered by several documented cases of scope creep, extended timelines, and communication breakdowns on larger jobs. Pricing emerges as a significant wea... Read more

Hansen's Plumbing demonstrates strong professionalism and technical expertise, with consistent praise for punctuality, communication, and knowledgeable technicians across 52 and 35 mentions respectively. Project completion is solid at 79, though tempered by several documented cases of scope creep, extended timelines, and communication breakdowns on larger jobs. Pricing emerges as a significant weakness (68/100), with multiple complaints about estimates being exceeded, high charges relative to competitors, and perceived price gouging on complex projects. The company shows strong recent performance (2024-2025 reviews are predominantly 5-star), but historical reviews reveal recurring issues with cost transparency and project management on major work. Read less