Genuine Plumbing & Rooter

Genuine Plumbing demonstrates exceptional professionalism across nearly all reviews, with consistent praise for punctuality, responsiveness, communication, and courteous behavior. Project completion is strong with most jobs finished on time and to customer satisfaction, though two negative reviews (2023-02-07 and 2017-02-24) indicate occasional follow-through issues and refusal to correct defectiv... Read more

Genuine Plumbing demonstrates exceptional professionalism across nearly all reviews, with consistent praise for punctuality, responsiveness, communication, and courteous behavior. Project completion is strong with most jobs finished on time and to customer satisfaction, though two negative reviews (2023-02-07 and 2017-02-24) indicate occasional follow-through issues and refusal to correct defective work. Pricing is generally perceived as fair and competitive, with multiple mentions of honest quotes and no pressure upselling, though one customer reported an initial quote of $1,900 that required negotiation. Technical expertise is evident through detailed problem-solving, equipment preparedness, and thorough explanations of work performed. Read less