Flood Brothers Plumbing Thousand Oaks

Flood Brothers demonstrates strong overall performance with a WW Score of 87.2, driven primarily by exceptional professionalism (89.5) and solid project completion (88.0). The company excels in punctuality, communication, politeness, and technical skill across 78 and 62 mentions respectively. Experience scores are robust at 87.0 based on 51 mentions of knowledgeable, skilled technicians. Pricing i... Read more

Flood Brothers demonstrates strong overall performance with a WW Score of 87.2, driven primarily by exceptional professionalism (89.5) and solid project completion (88.0). The company excels in punctuality, communication, politeness, and technical skill across 78 and 62 mentions respectively. Experience scores are robust at 87.0 based on 51 mentions of knowledgeable, skilled technicians. Pricing is the weakest dimension at 76.0, with 18 explicit mentions revealing customer concerns about higher costs, though most acknowledge fair value for quality work. The company shows strong consistency across multiple technicians (Brandon, Jeff, Phillip, Tracy, Junior, etc.) and handles emergency calls responsively. Read less