Fix It Fast Plumbing Heating & Air

Fix It Fast demonstrates strong technical competence and generally reliable service delivery, with many customers praising responsiveness, professionalism, and quality workmanship. However, the company is significantly hampered by persistent pricing concerns—multiple reviews explicitly describe overcharging, price gouging, and aggressive upselling tactics. While professionalism and experience sc... Read more

Fix It Fast demonstrates strong technical competence and generally reliable service delivery, with many customers praising responsiveness, professionalism, and quality workmanship. However, the company is significantly hampered by persistent pricing concerns—multiple reviews explicitly describe overcharging, price gouging, and aggressive upselling tactics. While professionalism and experience scores are solid (78.5 and 82.5), the pricing dimension (58.0) substantially drags down the overall score. Recent reviews (2024) show both exceptional service and serious customer service failures, indicating inconsistency. The company's willingness to make amends when confronted is noted, but pricing transparency remains a critical weakness. Read less