DrainMasters

Drain Masters demonstrates strong professionalism with punctual arrivals, courteous staff, and responsive communication across 98 reviews. Technical expertise is solid with skilled technicians handling complex jobs effectively across 56 mentions. However, the company is significantly hampered by serious pricing concerns (65/100) with 42 reviews citing overcharging, hidden fees, and aggressive upse... Read more

Drain Masters demonstrates strong professionalism with punctual arrivals, courteous staff, and responsive communication across 98 reviews. Technical expertise is solid with skilled technicians handling complex jobs effectively across 56 mentions. However, the company is significantly hampered by serious pricing concerns (65/100) with 42 reviews citing overcharging, hidden fees, and aggressive upselling tactics. Project completion reliability is concerning (72/100) with multiple reports of incomplete work, failed callbacks, and jobs requiring second contractors. Most critically, three detailed reviews document severe misconduct involving physical intimidation and coercion during contract signing, alongside allegations of unnecessary work recommendations and incomplete service. Read less