Discount Plumbing & Rooter Service

Discount Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent professionalism (87.5) and solid technical experience (85.0). The company excels at responsiveness, punctuality, and courteous service across 22 mentions of professional conduct. Project completion scores (80.0) reflect generally reliable follow-through, though some callbacks and sched... Read more

Discount Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent professionalism (87.5) and solid technical experience (85.0). The company excels at responsiveness, punctuality, and courteous service across 22 mentions of professional conduct. Project completion scores (80.0) reflect generally reliable follow-through, though some callbacks and scheduling issues are documented. Pricing feedback (78.0) is positive but based on fewer mentions, with customers noting fair rates and transparency. However, 4 negative reviews (ratings of 1-2) document significant failures: no-shows, unresponsiveness to callbacks, incomplete work without follow-up, and inappropriate charges for incomplete service. These incidents substantially impact the overall score despite the predominance of 5-star reviews. Read less