City Plumbing & Rooter

City Plumbing & Rooter demonstrates strong professionalism with consistently punctual, courteous technicians who communicate clearly and maintain clean work areas. Technical expertise is solid, with skilled problem-solving and quality workmanship evident across most jobs. However, pricing is a significant concern—multiple reviews document aggressive upselling, inflated quotes, and refusal to pro... Read more

City Plumbing & Rooter demonstrates strong professionalism with consistently punctual, courteous technicians who communicate clearly and maintain clean work areas. Technical expertise is solid, with skilled problem-solving and quality workmanship evident across most jobs. However, pricing is a significant concern—multiple reviews document aggressive upselling, inflated quotes, and refusal to provide cost breakdowns or adjustments when jobs complete faster than estimated. Project completion is generally reliable, though some callbacks and follow-up issues were not addressed promptly. The company shows inconsistency: exceptional service from many technicians contrasts sharply with documented instances of poor communication, missed appointments, and questionable diagnostic practices. Read less