AM PM Rooter And Plumbing

AM-PM Rooter & Plumbing shows a genuinely mixed track record across all four dimensions. When they show up and engage, multiple reviewers praise thoroughness, technical skill, and polite demeanor — particularly crediting Zack/Steve for going above and beyond on drain clearing and being honest with customers. However, responsiveness and reliability are a recurring and serious concern: at least th... Read more

AM-PM Rooter & Plumbing shows a genuinely mixed track record across all four dimensions. When they show up and engage, multiple reviewers praise thoroughness, technical skill, and polite demeanor — particularly crediting Zack/Steve for going above and beyond on drain clearing and being honest with customers. However, responsiveness and reliability are a recurring and serious concern: at least three reviews explicitly describe no-shows, unreturned calls, or broken commitments, which significantly drags down professionalism and project completion scores. Pricing is generally viewed as reasonable or fair by satisfied customers, but one review documents a bait-and-switch on advertised pricing and rude behavior when challenged, introducing meaningful doubt. The experience dimension scores highest because when work is actually performed, reviewers consistently describe skilled, thorough workmanship — but this strength is undermined by the frequency of service delivery failures. Read less