Zazzara Plumbing

This contractor exhibits a deeply polarized review pattern with severe red flags that prevent reliable scoring. While older reviews (2006–2019) consistently praise professionalism, pricing, and craftsmanship, a dramatic shift occurs from 2019 onward with numerous detailed complaints about aggressive behavior, poor workmanship, unprofessional conduct (cursing, property damage), and incomplete job... Read more

This contractor exhibits a deeply polarized review pattern with severe red flags that prevent reliable scoring. While older reviews (2006–2019) consistently praise professionalism, pricing, and craftsmanship, a dramatic shift occurs from 2019 onward with numerous detailed complaints about aggressive behavior, poor workmanship, unprofessional conduct (cursing, property damage), and incomplete jobs. Multiple recent reviews describe confrontational interactions, safety concerns (workers chasing customers with tools), and alleged racist remarks captured on video. The contractor's own response acknowledges fake reviews orchestrated by a disgruntled customer, but this does not explain the volume and specificity of negative accounts from different reviewers describing identical behavioral patterns (cursing, dismissiveness, property damage, mid-job price increases). The licensing suspension noted in a 2017 review adds credibility concerns. The extreme divergence between glowing older reviews and detailed recent negative reviews suggests either a significant deterioration in business practices or a genuine reputation attack—but the consistency of specific complaints across independent reviewers makes the latter unlikely. Read less