Collier Plumbing

Collier Plumbing demonstrates strong technical expertise and professionalism from field technicians (particularly Jacob, Austin, Dylan, and John), with consistently positive feedback on punctuality, knowledge, and courteous service. However, significant and recurring issues with office staff professionalism—including rude phone behavior, poor communication, scheduling failures, and questionable ... Read more

Collier Plumbing demonstrates strong technical expertise and professionalism from field technicians (particularly Jacob, Austin, Dylan, and John), with consistently positive feedback on punctuality, knowledge, and courteous service. However, significant and recurring issues with office staff professionalism—including rude phone behavior, poor communication, scheduling failures, and questionable billing practices—substantially drag down the overall score. Pricing concerns appear in multiple reviews, with allegations of inflated fees and non-transparent quotes. Project completion issues include missed appointments, incomplete work, and failure to honor warranties or callbacks. The company shows a stark two-tier performance: excellent field service versus problematic administrative operations. Read less