Simply Plumbing

This contractor/plumber business shows mixed performance across multiple locations and technicians. Professionalism scores are solid (76.5) with strong punctuality and communication from many technicians like Matt, Tom, and Keith, though several reviews cite no-shows and poor responsiveness from others (Adrian, Simply Plumbing staff). Project completion is the weakest dimension (71.0), with recurr... Read more

This contractor/plumber business shows mixed performance across multiple locations and technicians. Professionalism scores are solid (76.5) with strong punctuality and communication from many technicians like Matt, Tom, and Keith, though several reviews cite no-shows and poor responsiveness from others (Adrian, Simply Plumbing staff). Project completion is the weakest dimension (71.0), with recurring complaints about abandoned work, incomplete callbacks, and follow-through failures. Experience and technical knowledge are strong (79.5), with consistent praise for diagnostic ability and workmanship quality. Pricing presents significant concerns (68.0), with multiple complaints about overcharging, hidden fees, and quotes substantially higher than competitors. The business appears to operate multiple brands/locations with highly variable service quality. Read less