Pipes Plumbing

Independent Plumbing / Pipes Plumbing has a strong overall reputation built on decades of reviews, with the majority of customers praising punctuality, courteous technicians, and responsive office staff — particularly Ruth. Pricing is generally viewed as fair and competitive, with multiple reviewers explicitly noting they compared quotes and found this company to be the better value. However, a ... Read more

Independent Plumbing / Pipes Plumbing has a strong overall reputation built on decades of reviews, with the majority of customers praising punctuality, courteous technicians, and responsive office staff — particularly Ruth. Pricing is generally viewed as fair and competitive, with multiple reviewers explicitly noting they compared quotes and found this company to be the better value. However, a meaningful cluster of negative reviews raises legitimate concerns: at least two reviewers describe abandoned or incomplete work, one describes being strung along for over a week without hot water, one was surprised by undisclosed minimum charges, and one describes a plumber showing up at the wrong address entirely. Project completion is the most penalized dimension because several reviews explicitly describe jobs left unfinished, no-shows, or poor follow-through — these are serious red flags that prevent a higher score. Experience scores well overall, with many reviewers praising specific technicians by name for their skill and problem-solving, though one negative review described technicians who seemed unsure about basic installation questions. Read less