North County Water Heater Services

North County Water Heater Services (operated primarily by Plamen and his son Kris/Chris) receives overwhelmingly positive feedback across all four scored dimensions, with an enormous volume of reviews providing HIGH confidence in every category. Professionalism is the most frequently praised attribute, with dozens of reviewers explicitly citing punctuality, courteous communication, responsiveness,... Read more

North County Water Heater Services (operated primarily by Plamen and his son Kris/Chris) receives overwhelmingly positive feedback across all four scored dimensions, with an enormous volume of reviews providing HIGH confidence in every category. Professionalism is the most frequently praised attribute, with dozens of reviewers explicitly citing punctuality, courteous communication, responsiveness, same-day or next-day availability, and clean workmanship. Pricing is a standout strength, with a large number of reviewers explicitly stating that NCWHS was the lowest or most competitive quote they received, and that the final price matched the quoted price with no hidden fees or upselling. Project completion scores are very strong, with reviewers consistently noting jobs finished quickly (often within 90 minutes to 2 hours), code compliance upgrades included, and at least one notable instance of Plamen returning multiple times to resolve a post-installation issue at no extra charge. Experience and workmanship are praised in detail by multiple technically-minded reviewers, including an engineer who noted the cleanliness and quality of the installation, and several reviewers who highlighted Plamen's honesty in recommending repairs over replacements when appropriate. Two negative reviews exist: one from 2016 citing rudeness, bait-and-switch pricing, and a no-show, and one from 2021 citing a missed callback — both are isolated and do not represent a pattern given the volume of positive reviews. Read less