Next level plumbing

Next Level Plumbing presents a deeply polarized review profile. A substantial portion of positive reviews praise individual technicians — particularly Matthew, Evan, Ethan, Michael, and Byron — for punctuality, friendliness, and competence, which lifts professionalism and experience scores. However, a significant and detailed cluster of 1-star reviews describes serious failures: abandoned jobs... Read more

Next Level Plumbing presents a deeply polarized review profile. A substantial portion of positive reviews praise individual technicians — particularly Matthew, Evan, Ethan, Michael, and Byron — for punctuality, friendliness, and competence, which lifts professionalism and experience scores. However, a significant and detailed cluster of 1-star reviews describes serious failures: abandoned jobs, no-call/no-shows, unresolved leaks after multiple visits, poor communication, and in several cases allegations of fraudulent billing and check re-cashing. Pricing is a consistent pain point across both positive and negative reviewers, with multiple customers citing sticker shock, price gouging, and charges far exceeding market rates for simple repairs. Project completion is heavily penalized by numerous accounts of work left incomplete, problems made worse, and technicians failing to return as promised. Read less